Monthly IT Support Agreements
Associated Case Studies:
Benefits of a Managed IT Service
Break/Fix: This is what you are most likely doing now... When some part of your infrastructure breaks down, you call the IT guy and he fixes the problem. This leaves you with a bigger problem, however. You are always behind the eight ball. Why not move to a partner who gets in front of problems and takes care of them before a break down or interruption even happens?
Delaney Computer Services specializes in providing our customers with comprehensive Managed Services that fulfill all their IT needs PROACTIVELY. We work with clients across New York and New Jersey and the rest of the Hudson Valley to provide customized IT solutions that fit the current needs of the client with flexibility and room for future growth. The wealth of experience and knowledge that DCS brings to the table ensures that the right people are on the job, ensuring that your business doesn’t experience the crippling effects of IT related downtime.
Managed Services provides enormous benefits over the standard Break/Fix contracts of yesterday. With the older style of IT services, when something breaks, your IT guys fix it. While this arrangement offers simplicity, what happens when parts of your system are down for hours? What if they are down for a few days? This is where Managed Services comes in, allowing DCS to monitor your servers and workstations and take immediate action as soon as an issue is spotted. We proactively resolve any problems, and your system returns to a stable and secure state without you ever knowing that there was a potentially major problem lurking around the corner. And if something does go wrong, our team will immediately work on repairing the issue. The best part? Last resort break/fix problems can be included in your contract, so you always know exactly how much your bill will be, no matter what happens!
Delaney Computer Services offers support plans that fit your IT needs:
With managed services from Delaney Computer Services, you can expect:
- Peace of mind – your systems are monitored 24/7
- Less downtime – we identify and fix issues before they cause problems
- Fewer disruptions – we provide most services remotely or overnight
- Flexible Solutions - we offer services ranging from server and workstation monitoring to website hosting and VoIP telephony services and everything in between.
- Predictable budgeting - all-inclusive, all-you-can-use, flat-rate IT services that include hardware and software.
Managed services from Delaney Computer Services will provide you with more reliable performance and more predictable expenses. That means you get more value from the technology you’ve already invested in, while actually reducing the total costs of IT problems and the resulting downtime.
Want to take advantage of a breakthrough alternative to break/fix?