Client Support Center

Welcome to the DCS Client Support Center:

Please use the following contact information for technical support requests only. For all other inquiries, please refer to the information and form on the Contact Us page


Standard Support Hours of Operation:

(Monday - Friday 8:00 AM to 6:00 PM) and (Saturday 10:00 AM to 4:00 PM)


Open a Support Ticket:

https://support.dcsny.com

You must be a registered user to use this system. Please contact sales if you need to gain access.


Start a Remote Support Session with one of our Technicians:

This action will download our remote support tool, which you will need to run and install to allow us to view your computer screen.  After starting your session, please provide your 9 Digit Support Key to the support agent to start your support session.


Phone Support For Existing Commercial Clients:

+1-201-669-4300 Option 3 for Support