Technology is woven into the fabric of almost all of today's businesses. New technologies are introduced regularly, so your IT services provider needs to be scanning the horizon, anticipating and solving our client's Cybersecurity challenges. The advantage of an IT Support Company like DCS is that ALL of our technicians and engineers are on a heightened sense of awareness of the Vulnerability of the moment so that we always have a plan to deal with the next cyber threat that's looming in the darkness.
New technology means your business must look towards a new IT support and service model. And that is exactly what a large portion of successful businesses have already done thanks to IT Managed Services from DCS.
From our location in Midtown, DCS provides comprehensive and efficient IT support to small and medium businesses with as little as ten workforce members and provides a flat-fee fixed and fully comprehensive IT Support NYC businesses and organizations need to exist in today's business environments.
Are you operating without a managed support agreement?
You're missing out on a comprehensive support solution. One-off fixes after a breakdown might temporarily resolve your issues, but the struggle to connect with support in a traditional break/fix scenario can be a major hindrance. Small to mid-market businesses often fall into this reactive trap. However, a Managed IT Support Agreement is indispensable for smooth and efficient day-to-day operations. A Managed IT Services Provider (MSP) continuously observes your technology infrastructure, proactively fortifies it, and takes prompt action to resolve issues before they escalate.
Understanding the Difference Between IT Consulting and Managed IT Support
IT consultants typically adhere to a reactive break/fix model, which contrasts starkly with the proactive approach of a managed services model.
The break/fix model implies waiting until a system fails before seeking IT support. Once called, break/fix IT support starts billing on an hourly basis to resolve the issue.
On the other hand, a managed IT services model entails a consistent, fixed fee for proactive IT support, aiming to prevent problems before they even arise. While it's not possible to evade all issues, an MSP ensures that the unavoidable ones are dealt with swiftly to prevent business disruption and minimize financial implications. This approach enhances the value you receive and reduces the overall costs associated with your IT operations. The icing on the cake is the reduced occurrence of issues and business interruptions, enabling you to focus on your core operations without disruption. DCS provides the essential IT support NYC needs. More so, this is the IT support NYC deserves.
The Advantage of FIXED Pricing Models and 24/7 Monitoring
Our FIXED pricing models offer solution-focused IT Support that allows for predictable costs—quality IT support that doesn't stretch your budget. With 24/7 monitoring and alerting, we offer proactive maintenance to ensure your technology runs smoothly. This approach leads to a lower total cost of ownership, enabling you to get the most out of your IT investments.
Have our team of highly skilled network engineers, computer technicians, and application support professionals service your business' computers.
Move away from reactive IT services and towards proactive IT support NYC businesses need
When looking for comprehensive and efficient IT support NYC, go with a managed services agreement from DCS.