Fully Managed IT Services
DCS provides a modern, solution-oriented, cost-effective approach to our managed IT support services for small to mid-market businesses and organizations. By acting as a dedicated IT department, we are 100% focused on creating a highly-normalized state-of-the-art IT infrastructure that's proactively monitored, managed, and maintained, which allows us to attack issues before they become business interruptions - Proactive.
What Makes Our Managed IT Services So Cost-Effective?
Our business model is an unlimited IT support model for one flat monthly fee, no matter how many hours we invest in your day-to-day IT support. Because we are motivated by reducing the number of issues we are working on, we place a priority on providing a solid, multi-layered Cybersecurity defense system and being proactive to drive efficiencies and uptime for your network because properly maintained technology gives you a lower total cost of ownership and more efficient use of your time.
What Services are Included in our Managed IT Service Packages?
- A Virtual CIO and dedicated account management
- Vendor Management - We deal with your internet, printer, and other technology vendors
- 24/7 x 365 Monitoring/Alerting of IT issues, allowing for proactive maintenance.
- Increased Always-on Cyber Security and Secure Cloud Backups of critical servers and data
- Operating System and Third Part Application Patch Management
- Vertical-specific Managed Compliance Solutions
- Microsoft Office 365 Advanced Email Security
- Application Patching for commonly used business applications
- QuickBooks Support
- Fully Managed SentinelOne, Next-Generation EDR Antivirus, and Anti-Malware Software for all Endpoints
- Website Content Filtering and Monitoring
- Password Management Solutions
- Ongoing Cybersecurity Awareness Training
- Employee Productivity Monitoring
- Annual Cybersecurity Risk Assessments
- Unlimited Helpdesk Support with a fixed pricing model, ensuring cost predictability
- Broad IT expertise with no benefits, sick days, retirement accounts, or vacations
- More Efficient Use of Internal Resources
- Freedom to focus on strategic initiatives rather than wasting time with IT headaches
Our proactive, solution-oriented approach to managed IT services provides you with the level of IT support that your business or organization needs to compete in today's tech-centric environments. Delaney prides itself on delivering a unique and personal customer support experience, and a contractually backed SLA backs our services. DCS will always work with you to provide the best-in-class Managed IT Service experience.
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