DCS' IT support model is a modern, solution oriented and cost effective approach to providing fully managed IT support services for small to mid-market businesses and organizations. As your fully dedicated IT support department we are 100% focused on creating a normalized state of the art IT infrastructure that can be proactively managed allowing us to attack issues before they become business interruptions NOT by being reactive.
Our business model is an unlimited IT support model for one flat monthly fee no matter how many hours we invest in your day to day IT support and because we are motivated by reducing the amount of issues we are working on we place a priority on providing an exceptionally strong, multi-layered cybersecurity defense system and being proactive to drive efficiencies and uptime for your network and because properly maintained technology gives you a lower total cost of ownership and more efficient use of your time.
Our proactive and solution oriented approach to IT service prevents you from finding out there is a problem in the first place. We are delivering excellent services to our customers, including remote network support, desktop and security monitoring, patch management and remote data back-up. Not to mention 24/7/365 support and technical assistance.