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Managed IT Services

DCS uses Office 365 for Managed IT Services
	Managed IT Services
Image Depicting Managed IT Services

DCS' IT support model is a modern, solution oriented and cost effective approach to providing fully managed IT support services for small to mid-market businesses and organizations.  As your fully dedicated IT support department we are 100% focused on creating a normalized state of the art IT infrastructure that can be proactively managed allowing us to attack issues before they become business interruptions NOT by being reactive.

What Makes Managed IT Services Cost-Effective?

Our business model is an unlimited IT support model for one flat monthly fee no matter how many hours we invest in your day to day IT support and because we are motivated by reducing the amount of issues we are working on we place a priority on providing an exceptionally strong, multi-layered cybersecurity defense system and being proactive to drive efficiencies and uptime for your network and because properly maintained technology gives you a lower total cost of ownership and more efficient use of your time.

What's Included in our Managed IT Services?

  • 24/7 x 365 Monitoring/Alerting of IT issues, allowing for proactive maintenance.
  • Increased Always on Security and Secure Cloud Backups of critical servers and data
  • Operating System Patch Management
  • Industry Legal Compliance Solutions
  • Microsoft Office 365 and Advanced Email Security
  • Application Patching for commonly used business applications
  • Fully Managed AntiVirus and Anti-Malware Software for all Endpoints
  • Internet Security and Website Filtering Policies
  • Reliable Helpdesk Support with a fixed pricing model, ensuring cost predictability
  • Basic Peace of Mind (Increased Reliability & Less Downtime)
  • Broad IT expertise with no benefits, sick days, retirement accounts or vacations
  • More Efficient Use of Internal Resources
  • Freedom to focus on strategic initiatives rather than wasting time with IT headaches
  • A Virtual CIO and dedicated account management
  • Vendor Management 

Our proactive and solution oriented approach to IT service prevents you from finding out there is a problem in the first place. We are delivering excellent services to our customers, including remote network support, desktop and security monitoring, patch management and remote data back-up. Not to mention 24/7/365 support and technical assistance.  

DCS will always work to provide the best Managed IT Services experience at all times and our services are backed by a contractually backed SLA