Many businesses, nonprofits, and other organizations in New York City are finding that while there is an abundance of IT companies available, most are providing old and outmoded reactive, by-the-hour IT support models that no longer hold water. In today's world, cybersecurity and legal compliance are now mandatory, and you need a partner who understands how to deliver rock-solid solutions that cover the entire spectrum of technology support needs.
DCS will ONLY provide a fully Managed IT Service, which has emerged as the premier IT support methodology for small through mid-sized businesses and organizations operating in the demanding NYC business market. However, businesses can still struggle to find a reliable IT support vendor that can meet the rigorous challenges of working with a full IT stack, which requires you to have a partner that can provide Cybersecurity Compliance needs. What's worse is how do you tell the qualified IT professionals from the inexperienced, underqualified ones?
The techs and engineers at DCS care about your business. What's even better, we are fully Microsoft and Cisco Certified IT Professionals with the real-world experience to deliver the highest-quality IT support.
Unless you have a Managed IT Service agreement, you do not get tech support help until something breaks. You pay your IT company to fix that problem but not prevent it from returning. This is a monumental difference between managed IT service and a break/fix relationship. An MSP makes money when things aren't broken and interrupts your business.
DCS applies a holistic, proactive, long-term, solutions-based approach tailored to your specific IT requirements, not just your broken technology. Think about the relationship dynamics of Managed Services compared to break/fix. If you operate a business using a break/fix contractor, your contractor profits when your IT goes down. We profit when your business is up and running.
How motivated do you think your break/fix IT consultant is to fix your issues effectively? Those times your network crashes or your data is lost are the times he gets paid.
Don't let your problem be his paycheck.
A Managed IT services agreement with DCS gives businesses in New York more reliable system performance, improved productivity, and predictable expenses. Predictability is the antithesis of a break/fix relationship because the MSP system works and gives you and your IT service the same goal.
You pay an unchanging monthly fee instead of an hourly IT support rate. If something goes wrong during that month, you don’t pay a penny more than the agreement rate. However, it costs the MSP more money and less profit (if not loss). Hence, the shared objective is to keep your business safe, supported, and optimized. The MSP is rewarded for taking proactive measures that ensure your network, tech gadgets, computers, and entire IT gamut operate efficiently at ALL TIMES.
You get more value from the technology you’ve already purchased while reducing your IT support's total costs. Fewer IT problems mean fewer business interruptions. If your business relies on technology to function properly, then you need the IT services NYC businesses can count on; IT services NYC businesses have received support for almost two decades.
Reliable and Secure IT Support, Predictable Budgeting & Reduced Operating Costs
Have our team of highly skilled network engineers, computer technicians, and application support professionals service your business computers at a fraction of the cost that a full-time IT employee requires.
Today's and tomorrow's business leaders recognize that a managed service provider is a common-sense solution. A support agreement from DCS will free you of the problems you currently have and the ones you'll eventually face.
We take proactive action before your work is affected, if not before the problem occurs.
Experience excellent service provided by dedicated technicians.
When looking for IT services NYC small businesses can utilize to provide professional network support - consider the IT services NYC businesses and your competitors are currently using, Delaney Computer Services, Inc.