Managed IT Services

You do You, and let our team of highly experienced IT professionals do what they do the best, professionally manage your technology support.

By removing poorly implemented, outdated technology,  we clear the IT clutter and begin to design and implement a stable, modern, efficient, properly documented technology environment for your businesses, freeing up you and your internal resources to focus on what you do best, managing and Managed IT Services Provider for small businessoperating your business.  DCS assumes the day-to-day IT management and support tasks that have most likely been dragging you off task.   As we normalize your company's technology, we can begin to monitor for cybersecurity events, computer hardware, network, and application pre-failure indicators, heading off issues before they can become problems that left unattended would eventually lead to business downtime. 

Our focus is simple, keeping your IT running day in and day out, which requires consistent management and know-how and with 20+ years of delivering rock-solid fully managed IT services under our belts, the team at DCS will leverage our powerful suite of cloud-based IT monitoring and cybersecurity tools and know-how to shift the responsibility of managing your company IT needs to ours and deliver consistent uptime.

The key to IT success is Staying ahead of the small things, so they don't become big IT problems.

One of the central tenants of our Managed IT Services is the proactive remediation of potential problems before they can cause business interruptions.  image depicting DCS' managed IT services technicianThis service delivery philosophy focuses on staying ahead of IT issues that can create business interruptions and system outages.  Having a highly normalized,  properly documented, and fully monitored IT environment allows us to remediate issues proactively.  DCS manages ALL of your technology and IT support needs for one fixed monthly fee, which we typically base on the number of workforce users and/or devices and services your business or organization utilizes. 

By staying ahead of problems with proactive support, we are driven to keep your network running and not responding to constant emergencies rather stamping out issues and staying ahead of things.

image depicting Managed IT Services

Properly designed, engineered & maintained technology gives you a lower total cost of ownership because we remove costly downtime, improve employee efficiency with increased network flexibility and performance.

With the Managed IT Services methodology, you get reliable performance, predictable IT spending, normalized IT infrastructure, and IT controls, translating into more value from your existing technology while reducing your total IT costs and reduced lost revenue, expenses, and interruptions in business continuity. Think about this; If you don't currently have a Managed IT Services agreement with a real MSP like DCS, you will not get help until something breaks. You are stuck in the pay by the retainer or hour Break / Fix cycle. Unmanaged Computer Networks break, and you get downtime = lost revenue and paying for employees to go on long extended breaks.

Have our team of highly skilled network engineers, computer technicians, application support professionals convert your IT Support to our managed services support model.  With a full team of professionals providing IT services for your business's network of computers and other technology at a fraction of a cost of a full-time employee or even the current IT contract you have, what do you have to lose?

Managed IT Services from DCS = An entire IT Department in a Box

  • Unlimited Helpdesk Support for your employees
  • A robust, multi-layered IT cybersecurity stack
  • 24/7 monitoring/alerting of network and computer issues
  • Continuous Cybersecurity Monitoring through our SOC & SIEM
  • Endpoint Detection and Response (EDR)
  • Offsite Disaster Recovery and Business Continuity Solution
  • VoIP and Video Collaboration Solutions for your team
  • Continuous optimization of your network, servers, and workstations
  • Microsoft Windows and Third-Party Application patch management
  • Vendor Management / Cloud Services Management
  • Application administration and popular accounting system support and consulting
  • Dedicated IT help desk for your employees to contact
  • Virtual CIO consulting with quarterly business review meetings
  • Freed up internal resources to focus on strategic initiatives
  • Peace of Mind (Increased Reliability & Less Downtime)

The key to a properly managed IT service is to take corrective action to keep systems running correctly before business interruptions can occur at a fixed predictable budget and service that is guaranteed.

Understanding Some of the additional benefits of Managed IT Servicesa Managed IT Services Team in Action

  • Broad IT expertise with no sick days, vacations, etc.
  • Better running technology and happier employees
  • Security & Data privacy – in applications and network
  • Accelerated migration to new technology
  • Disaster Recovery and Business Continuity
  • Improved Network Performance and Increased Uptime
  • Lower infrastructure investments with a better return
  • Reduced labor and operational costs
  • Reduced IT capital expenses because equipment lasts longer
  • Reduced cash flow outlay with financing opportunities or programs when computer equipment needs to be purchased
  • Agreement obligation – liability of service provider greater than an in-house employee

At DCS, we like to make IT easy for you. We offer a guarantee on our service, so why wait? Call or click right now.