Technology is woven into the fabric of today's modern business. New technologies are introduced regularly, but this means a constant learning curve. However, it's necessary to integrate these technologies if you want to remain in front of your competition.
New technology means your business must look towards a new model of IT support and service. And that is exactly what a large portion of successful businesses have already done thanks to IT Managed Services from DCS.
Located in Midtown Manhattan, in the heart of the Fashion District and Bryant Park, we provide comprehensive and efficient IT support to businesses both small and large. DCS is passionate about delivering IT services and preventing problems before they occur.
If you don't have a managed support agreement your don't have a support solution. Getting help after something breaks may fix your problem at hand but it is often to hard to contact support in a traditional break/fix situation. All to often small and mid-market businesses take this completely reactive approach.
Having a Managed IT Support Agreement is an essential step to achieve efficient day-to-day business operations. A Managed IT Services Provider (MSP) monitors your business' technology and proactively works to protect it and doesn't wait to be contacted to remediate your issues.
MSP's prevent headaches and fix problems before they result in loss of time and revenue because the managed IT support approach differs from the outdated, yet still common IT guy approach
IT consultants use a reactive break/fix model, rather than a proactive managed services model.
The break/fix model means that you wait until something breaks before calling for IT support. This break/fix IT support then starts the meter, charging your business an hourly fee to fix the problem, temporarily.
A managed IT services model means you pay a consistent fixed fee for proactive IT support, which assures that a problem is prevented before it happens. Sure, not all hiccups can be avoided. For those inevitable problems, an MSP fixes them before they cause your business an interruption and a major financial undertaking and you will save money in the long run.
An MSP is how all IT services and IT support should be.
Think further about the relationship dynamics of managed services compared to break/fix IT support. Smaller IT companies just don't have the service network that is needed to provide professional IT support. Even to contact support is often very difficult.
If you operate a business in NYC using a break/fix contractor, when your IT goes down, your contractor profits. Your problem is his financial reward.
How motivated do you think he is to do an effective job of fixing your issue? Not much if he wants you to be a repeat customer.
The reward from having an MSP comes every month.
If something goes wrong during that month, you don’t pay any additional fee. Problems, network crashes and computer glitches cost your MSP money.
Because of this, the MSP is rewarded for taking preventative measures to vigilantly ensure your IT is working as effectively as possible at all times.
It means you get increased value while simultaneously reducing the total costs of your IT operations. The cherry on top is that problems and the business interruptions they breed become a thing of the past. This is the IT support NYC needs. More so, this is the IT support NYC deserves.
Having an on-call IT consultant or individual IT guy is a waste of money. In the competitive NYC economy, can you afford that?
No, and you don't have to. Make every dollar count with a dedicated team of IT support professionals.
Explore a Managed Services Agreement with DCS and discover why we provide premium IT Support NYC can rely on.
We are what your current IT guy wants to be when they grow up.
Experience IT support NYC can rely on. Managed IT Services from DCS will give you the advantages you need to stay ahead of the competition.
FIXED pricing models allow for solution-based IT Support and cost predictability. IT support at a price that won't break the bank.
24/7 monitoring and alerting allows for proactive maintenance; properly maintained technology gives you a lower total cost of ownership.
Have our team of highly skilled network engineers, computer technicians and application support professionals service your business' computers.
The dedicated DCS team will be your IT department at a fraction of the cost hiring a full-time IT employee.
A Managed Service Provider is more efficient and increases productivity. A support agreement from DCS puts your technology to work for you, not the other way around.
Move away from reactive IT services and towards proactive IT support NYC businesses need
When looking for comprehensive and efficient IT support NYC, go with a managed services agreement from DCS.