Technology is woven into the fabric of almost all of today's businesses. New technologies are introduced on a regular basis so this means your IT services provider needs to be scanning the horizon, anticipating and solving our client's Cybersecurity challenges. The advantage of an IT Support Company like DCS is that ALL of our technicians and engineers are on a heightened sense of awareness to the Vulnerability of the moment so that we always have a plan to deal with the next cyber threat that's looming in the darkness.
New technology means your business must look towards a new model of IT support and service. And that is exactly what a large portion of successful businesses have already done thanks to IT Managed Services from DCS.
From our location in Midtown, DCS provides comprehensive and efficient IT support to small and medium businesses with as little as 10 workforce members and provides a flat-fee fixed and fully comprehensive IT Suppport NYC businesses and organizations need to exist in today's business environments.
If you don't have a managed support agreement your don't have a support solution. Getting help after something breaks may fix your problem at hand but it is often too hard to contact support in a traditional break/fix situation. All to often small and mid-market businesses take this completely reactive approach. Having a Managed IT Support Agreement is an essential step to achieve efficient day-to-day business operations. A Managed IT Services Provider (MSP) monitors your business' technology and proactively works to protect it and doesn't wait to be contacted to remediate your issues.
IT consultants use a reactive break/fix model, rather than a proactive managed services model.
The break/fix model means that you wait until something breaks before calling for IT support. This break/fix IT support then starts the meter, charging your business an hourly fee to fix the problem, temporarily.
A managed IT services model means you pay a consistent fixed fee for proactive IT support, which assures that a problem is prevented before it happens. Sure, not all hiccups can be avoided. For those inevitable problems, an MSP fixes them before they cause your business an interruption and a major financial undertaking and you will save money in the long run. It means you get increased value while simultaneously reducing the total costs of your IT operations. The cherry on top is that problems and business interruptions they breed become a thing of the past which allows you to concentrate on conducting business without the interruptions.
DCS provides the essential IT support NYC needs. More so, this is the IT support NYC deserves.
FIXED pricing models allow for solution-based IT Support and cost predictability. IT support at a price that won't break the bank.
24/7 monitoring and alerting allows for proactive maintenance; properly maintained technology gives you a lower total cost of ownership.
Have our team of highly skilled network engineers, computer technicians and application support professionals service your business' computers.
Move away from reactive IT services and towards proactive IT support NYC businesses need
When looking for comprehensive and efficient IT support NYC, go with a managed services agreement from DCS.