Glossary »

Managed IT Services


Glossary: Managed IT Services

An MSP, or Managed Service Provider, provides comprehensive IT support and management services to businesses. An MSP proactively monitors and maintains a company's technology infrastructure, ensuring that systems and equipment run smoothly and efficiently.

An MSP acts as an extension of a company's in-house IT team, providing a wide range of services including network monitoring, data backup and Disaster Recovery, software updates, and Cybersecurity protection. An MSP can also offer strategic technology consulting to help businesses stay ahead of the curve and make informed decisions about their technology investments.

The goal of an MSP is to provide a comprehensive, proactive approach to IT support, enabling businesses to focus on their core competencies and leave the management of their technology infrastructure to the experts. By outsourcing their IT needs to an MSP, businesses can benefit from increased efficiency, reduced downtime, and improved security, all at a lower cost than hiring an in-house IT team.

In short, an MSP is a one-stop solution for all a business's IT needs, offering expert support, management, and advice to keep technology systems running smoothly and efficiently.