Third-Party IT Support Services for Small Businesses and Organizations
Choosing a third-party IT support partner for your business is a complex decision process unless you're choosing Delaney Computer Services, Inc. DCS deploys an optimized IT solution that reduces your support costs but still covers all of the complex aspects of your technology support.
Too many organizations wind up with either a Break/Fix, Time & Materials, or a Retainer-based IT support relationship which doesn't work and ultimately explodes IT support costs over time and doesn't improve network reliability.
DCS Offers a Different 3rd Party IT Outsourcing Model: Fixed-fee, proactive third-party IT support services. Our customers enjoy the freedom that results from this increasing uptime and decreasing problems.
DCS is the third-party IT support service New York has been looking for. Our managed 3rd party IT service model aligns our motivations with yours to produce a highly reliable, cost-effective result.
Stop waiting for your computers and network to break under your existing IT Support Mess
Explore our Expert Third Party IT Support Services, which provide proactive third-party IT support service, New York businesses are not getting help until something breaks. This is what you get with a Break/Fix Contract. This is most likely what you have now, as there were no alternative solutions prior to Managed IT services.
Managed IT services from DCS will give you more reliable performance and more predictable expenses. Stop wasting your money on a break/fix IT relationship.
Managed services are the solution for a growing number of businesses. You get more value from the technology you’ve already purchased while simultaneously reducing spending. Amazing things happen for your bottom line when business interruptions are eliminated and productivity is increased, yielding reliable and secure IT backed by predictable budgeting & reduced operating costs because FIXED pricing models allow for cost predictability.
Details of our Third-Party IT Support Services
- Broad IT expertise
- No sick days, vacations, etc. or the hassle of employee turnover
- 24/7 monitoring/alerting allows for proactive maintenance, Properly maintained technology gives you a lower total cost of ownership
- Increased Security
- Workstation and Server patch management
- 3rd Party Software Updating and Patching
- Fully Managed Antivirus and EDR Solutions
- Full Management of Microsoft 365 Cloud and Azure Infrastructures
- Highly Reliable Helpdesk Support
- Peace of Mind (Increased Reliability & Less Downtime)
- More Efficient Use of Internal Resources
- Free up your internal resources to focus on strategic initiatives, not housekeeping tasks
Our team of highly skilled network engineers, computer technicians, and application support professionals service your business computers at a fraction of the cost you're paying now. A managed service provider is the IT solution New York businesses need to stay ahead of the competition.
Some of the advantages you get with a Third Party IT Support Agreement
- Patch Management of critical Microsoft system updates
- Virtualization-based Disaster Recovery and Business Continuity
- 24/7 Help Desk services with always-on Security Monitoring
- Remote Data Backup
- Compliance Consulting for Financial and Medical
- vCIO consulting with ongoing business reviews
- Vendor Management
- VoIP Telephone System Management
- Cybersecurity & Data privacy – in applications and network
- Accelerate migration to new technologies
- Improved network performance and increased uptime
- Lowered infrastructure investments with a better return
- Reduced labor and operational costs
- Faster and quality service
- Reduced IT capital expenses
- Remote Network Support
- Unlimited Technical Assistance
- Reduces cash flow outlay with financing opportunities or programs
- Agreement Obligation – liability of service provider greater than an in-house employee
