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Cloud-Based Email Archiving for Office 365

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Glossary

This section contains expert definitions of commonly used IT terminology

(LAN) Local Area Network

A local area network (LAN) is a computer network covering a small physical area, like a home, office, or small group of buildings, such as a school, or an airport. The defining characteristics of LANs, in contrast to wide area networks (WANs), include their usually higher data-transfer rates, smaller geographic …read more

23 NYCRR 500

Effective March 1, 2017, the New York State Superintendent of Financial Services enacted 23 NYCRR Part 500, a regulation establishing cybersecurity requirements for financial services companies due mainly to ever growing threats posed to information and financial systems by nation-states, terrorist organizations and independent criminal actors.

Exchange ActiveSync® is a communication protocol that enables mobile, "over-the-air" access to e-mail messages, schedules, contacts, tasks, and other Exchange Server mailbox data. When using Microsoft Windows Mobile–based phones, or Exchange ActiveSync–enabled mobile phones that are available through Microsoft partners, it's easy to gain mobile access to Exchange Server for …read more

To prevent e-mail spam, both end users and administrators of e-mail systems use various anti-spam techniques. Some of these techniques have been embedded in products, services and software to ease the burden on users and administrators. No one technique is a complete solution to the spam problem, and each has …read more

Block Hours are a type of business model used by IT companies to service their clients. In the Block Hours model, the client can either contact the vendor when they suspect there is an issue with their equipment, or the Block Hour arrangement can include stipulations for regular maintenance. Under …read more

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Break/Fix is a very common business model used by older and outdated IT companies to help their clients, this is often referred to as "Time and Materials" relationships as well. In the Break/Fix model, the client contacts the vendor when they suspect (or know) that their equipment is not working. Break-Fix …read more

Browser Notification Spam (BNS)

Browser Notification Spam (BNS) is a type of online spamming technique that exploits the browser notification feature. This feature, introduced by web browsers like Chrome in 2015, allows websites to send notifications to users who have subscribed to them. However, BNS occurs when unscrupulous advertisers misuse this feature for click …read more

Business Continuity

Business continuity is the activity performed by an organization to ensure that critical business functions will be available to customers, suppliers, regulators, and other entities that must have access to those functions. These activities include many daily chores such as project management, system backups, change control, and help desk. Business …read more

Definition: CMMC 2.0 stands for Cybersecurity Maturity Model Certification 2.0, an updated framework mandated by the U.S. Department of Defense (DoD) for all Defense Industrial Base (DIB) businesses. Overview: CMMC 2.0 is designed to enhance the cybersecurity posture of the DIB, which includes all suppliers and contractors working with the DoD. This updated …read more

CMS

A content management system, or CMS, provides web site administrators the ability to efficiently maintain content on a web site, often using web-based administration similar to popular software, such as Microsoft Word. Nearly all sites built today are built on a web application using a content management system.

Customer Relationship Management

Customer Relationship Management, or CRM, is basically the function of building a long standing relationship with a customer. This maximizes profits, since it is cheaper to retain a current customer than it is to find a new one. It also consists of the processes a company uses to track and …read more

Definition: Cybersecurity refers to the practice of defending computers, servers, mobile devices, electronic systems, networks, and data from digital attacks or damage. It's a unified term that encompasses several sub-fields aimed at safeguarding the integrity, confidentiality, and accessibility of information. Sub-fields: Network Security: The protection of internal networks from intrusions. Application Security: Keeping …read more

Disaster Recovery

Disaster recovery is the process, policies and procedures related to preparing for recovery or continuation of technology infrastructure critical to an organization after a natural or human-induced disaster.

DLP

Data loss prevention or DLP is a strategy for making sure that users on a corporate network do not send sensitive or critical information outside the corporate network. The term can also be used to describe software that can help control what data end can be transfered outside of the …read more

E-mail Filtering

Email filtering is the processing of e-mail to organize it according to specified criteria. Most often this refers to the automatic processing of incoming messages, but the term also applies to the intervention of human intelligence in addition to anti-spam techniques, and to outgoing emails as well as those being …read more

EDR

EDR stands for Endpoint Detection and Response. It is a cybersecurity solution that focuses on detecting and responding to threats at the endpoint level, such as laptops, desktops, and servers, rather than at the network level. EDR solutions typically use behavioral analysis, machine learning, and other techniques to detect and …read more

Enterprise Resource Planning

Enterprise Resource Planning (ERP) is a term usually used in conjunction with ERP software or an ERP system which is intended to manage all the information and functions of a business or company from shared data stores. An ERP system typically has modular hardware and software units and "services" that communicate …read more

Ethernet is a family of frame-based computer networking technologies for local area networks (LANs). The name comes from the physical concept of the ether. It defines a number of wiring and signaling standards for the Physical Layer of the OSI networking model, through means of network access at the Media …read more

The Internet Message Access Protocol (IMAP) is one of the two most prevalent Internet standard protocols for e-mail retrieval, the other being the Post Office Protocol (POP). Virtually all modern e-mail clients and mail servers support both protocols as a means of transferring e-mail messages from a server, such as …read more

network monitoring

Managed IT Services

An MSP, or Managed Service Provider, provides comprehensive IT support and management services to businesses. An MSP proactively monitors and maintains a company's technology infrastructure, ensuring that systems and equipment run smoothly and efficiently. An MSP acts as an extension of a company's in-house IT team, providing a wide range of …read more

MDR

Managed detection and response (MDR) is a cybersecurity service that combines technology and human expertise to perform threat hunting, monitoring, and response. The main benefit of MDR is that it helps rapidly identify and limit the impact of threats without the need for additional staffing.

Microsoft Teams

Microsoft Teams

Teams is a cloud-hosted messaging and collaboration platform (UCAAS) application that is part of the Microsoft 365 suite of solutions. With Microsoft Teams you can chat, meet, call, & collaborate from anywhere you have an internet connection. Microsoft Teams is highly secure and doesn't compromise privacy & security. Some of the …read more

The National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, also known as NIST 800-171, is a set of standards that define how to safeguard and distribute material deemed sensitive but not classified by federal agencies in the United States. These standards apply to all components of nonfederal …read more

A private branch exchange (PBX) is a telephone exchange that serves a particular business or office, as opposed to one that a common carrier or telephone company operates for many businesses or for the general public. PBXs make connections among the internal telephones of a private organization — usually a business …read more

Phishing is a type of social engineering attack that involves tricking individuals into revealing sensitive information or installing malware. Threat actors use phishing to steal sensitive information, such as login credentials, financial information, and personal data, which can then be used for identity theft, financial fraud, and other malicious activities. Phishing …read more

PII

PII stands for Personally Identifiable Information. It refers to information that can be used to identify an individual, such as their name, Social Security number, driver's license number, date of birth, home address, or email address. PII can be sensitive information and is often targeted by cybercriminals for identity theft, financial …read more

In computing, the Post Office Protocol (POP) is an application-layer Internet standard protocol used by local e-mail clients to retrieve e-mail from a remote server over a TCP/IP connection. POP and IMAP (Internet Message Access Protocol) are the two most prevalent Internet standard protocols for e-mail retrieval. Virtually all modern …read more

Ransomware is a type of malicious software (malware) designed to block access to a computer system or files until a ransom is paid. Ransomware works by encrypting files on the infected system or locking the entire system, effectively preventing users from accessing their files or using the computer. Once the ransomware …read more

Regulatory Compliance

As industry and government alike grow continually more reliant on information system, particularly email, these information become more valuable. To protect this valuable information, standards and government regulations have been enacted that require certain retention and timely response to legal and information queries. A proper email archiving system allows companies …read more

Software as a service, or SaaS, is a software delivery model where software is hosted and maintained by a third-party provider and made available to customers over the internet. This approach to software delivery eliminates the need for the customer to install and maintain the software on their own systems, …read more

Shadow IT refers to the use of unauthorized technology and software within an organization. This can include anything from personal devices to cloud-based applications that are not approved by IT departments or other decision-makers. Shadow IT can pose significant security risks to organizations, as it can lead to data breaches, …read more

Security Incident and Event Management (SIEM) is a term or acronym related to Cybersecurity that also includes several variants; SEM, SIM (often used interchangeably) which refer to real-time monitoring, collection, and correlation of cybersecurity events, notifications, and console views for the purpose of identifying cybersecurity threats events and threats. Long-term storage and analysis, manipulation, …read more

SLA

A service-level agreement is a negotiated agreement between two parties, where one is the customer and the other is the service provider. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). Contracts between the service provider and other third parties are often (incorrectly) …read more

A smart phone is a mobile phone offering advanced capabilities, often with PC-like functionality (PC-mobile handset convergence). There is no industry standard definition of a smartphone. For some, a smart phone is a phone that runs complete operating system software providing a standardized interface and platform for application developers. For …read more

Simple Mail Transfer Protocol (SMTP) is an Internet standard for electronic mail (e-mail) transmission across Internet Protocol (IP) networks. SMTP was first defined in RFC 821 (STD 15) (1982), and last updated by RFC 5321 (2008) which includes the extended SMTP (ESMTP) additions, and is the protocol in widespread use …read more

SOC

Definition: SOC (Security Operations Center) A Security Operations Center (SOC) is a centralized facility where a dedicated team of cybersecurity professionals monitors, detects, investigates, and responds to real-time security incidents and vulnerabilities in an organization's information systems. Importance: For businesses, especially those in regulated industries or those that need to meet specific compliance standards, …read more

Spoofing (Cybersecurity) Definition: Spoofing, in the context of cybersecurity, refers to the practice where cyber attackers disguise themselves as legitimate user or device to gain unauthorized access, steal data, spread malware, or bypass access controls. The aim is to trick the recipient into believing that the source of the information is …read more

Vishing, a portmanteau of "voice" and "phishing," is a form of social engineering attack where fraudsters use the telephone system to trick individuals into revealing sensitive information. This could include personal data such as credit card numbers, social security numbers, or login credentials. In a typical vishing attack, the attacker pretends …read more

Voice over Internet Protocol VoIP is a general term for a family of transmission technologies for delivery of voice communications over IP networks such as the Internet or other packet-switched networks. Other terms frequently encountered and synonymous with VoIP are IP telephony, Internet telephony, voice over broadband (VoBB), broadband telephony, …read more

MSP

What is an MSP?

An MSP is a technology acronym for the term Managed IT Service Provider. A managed IT service provider or MSP related to technology provides outsourced IT support functions to businesses or organizations and assumes responsibility for that IT function or service, computer equipment, network, or software functionality. At the same time, the …read more

Managed Services

What is Managed Services?

Managed services is the practice of transferring your day-to-day IT management responsibilities as a strategic method for improved effective and efficient IT operations to Managed Services Provider or MSP. Businesses are increasingly dependent on IT, making it essential to have experts to handle the regular maintenance of your IT infrastructure. …read more

Wide Area Network

A wide area network (WAN) is a computer network that covers a broad area (i.e., any network whose communications links cross metropolitan, regional, or national boundaries). This is in contrast with personal area networks (PANs), local area networks (LANs), campus area networks (CANs), or metropolitan area networks (MANs) which are …read more