DCS is a staple for businesses that need IT Support for over 20 years. Providing IT Support Rockland County has relied upon for over 20 years has been our lifeblood. That's right we started out in 1995 in a small office in Suffern, NY and grew over the years. From performing simple computer repairs to managing full scale network deployments for businesses with hundreds of employees, DCS has seen it all if it involves technology. Over the years we have evolved our practice to become something known in our industry as an MSP.
If you don't currently have a Managed Services agreement you are not getting help until something breaks.
Think about the relationship dynamics of Managed Services compared to break/fix. If you operate a business who currently use a break/fix contractor, when your IT goes down your contractor gains profit. Your problem equals his reward.
How motivated do you think he is to do an effective job of fixing your issue?
Managed services from Delaney Computer Services will give you more reliable performance and more predictable expenses than you have with a Break / Fix Relationship.
The MSP system works differently. Instead of an hourly IT support rate you pay a set fee every month. So the reward for the MSP comes every month. If something goes wrong during that month, you don’t pay anymore. Yet it costs the MSP more money, and therefore affects their profit margin.
Because of this, the MSP is rewarded for taking preventative measures to ensure your IT is working as effectively as possible, always.
That means you get more value from the technology you’ve already purchased, while actually reducing the total costs of your IT problems and the resulting interruptions in business.
In fact having an IT guy is a waste of time and money. Explore a Managed Services Agreement with DCS and discover how we deliver IT Support Rockland County businesses can trust - We are what your current IT guy wants to be when they grow up.
Finally See Predictable Budgeting & Reduced Operating Costs
Our fixed pricing models allow for cost predictability and properly configured and maintained technology leads to improved uptime and efficiencies which lead to reduced operating costs.
Have our team of highly skilled network engineers, computer technicians, application support professionals service your business computers at a fraction of a cost of a full-time employee or even the current IT contract you have.
A managed service provider is different. A support agreement from DCS will free you of the problems that you currently have.
We take corrective action before you even notice it or even before the problem occurs. We consistently deliver excellent services to our customers, including remote network support, desktop and security monitoring, patch management and remote data backup, as well as technical assistance. So again when looking for IT Support Rockland County businesses can trust, think about a managed services agreement with DCS.
24/7 monitoring/alerting allows for proactive maintenance, Properly maintained technology gives you a lower total cost of ownership